EV Charging Solutions

Wescan begins by evaluating the existing electrical system to determine its capacity and compatibility with EV charging requirements. They assess factors such as power distribution, circuitry, and voltage levels to ensure they meet the demands of the proposed charging infrastructure. Additionally, they consider the physical layout of the site, including parking configurations and access points, to optimize the placement of charging stations for efficiency and convenience. Through diligent examination and planning, they tailor our infrastructure analysis to effectively integrate EV charging solutions into our facilities.

Wescan leverages 45 years of expertise in the electrical field and evaluate a range of charging equipment from reputable manufacturers to ensure they provide products that align with our requirements and budget constraints. Wescan considers factors such as charging speed, compatibility with different EV models, durability, and ease of maintenance. Additionally, they assess the potential for future expansion and integration with smart grid technologies to future-proof our facility.

Wescan employs inhouse engineering and design staff to offer solutions for complex or large EV charging requirements. Designing EV charging systems involves a comprehensive approach encompassing electrical, civil, and smart technology considerations. They evaluate our site’s infrastructure, anticipating demand, and optimizing placement for user convenience. Their design process integrates advanced features for remote monitoring, payment processing, and energy management, ensuring efficiency and ease of use. Collaboration with stakeholders ensures compliance with regulations and safety standards, delivering tailored solutions that support sustainable transportation goals while maximizing functionality and reliability.

Wescan’s construction and installation process is a well-coordinated operation that begins with meticulous planning and ends with thorough testing and training. Their team manages all aspects of construction, including trenching, conduit installation, concrete pad pouring, and landscaping, ensuring that every element is executed to the highest standards of quality and safety. During the installation phase, their experienced technicians handle the setup and connection of charging equipment, integrating it seamlessly with existing electrical systems. Testing procedures are implemented to verify functionality and compliance with industry standards before final handover. Wescan’s installation approach ensures that their EV charging solutions are not only installed efficiently but also optimized for long-term performance and reliability.

Wescan offers a range of software solutions tailored to meet the diverse needs, from basic charging management platforms to advanced smart grid integration and billing systems. Their team collaborates closely with manufacturers and our clients to understand the specific requirements and preferences, recommending software options that align with our project goals and budget constraints. Whether it’s a simple user interface for monitoring charging sessions or a comprehensive energy management platform for optimizing usage and costs, they work with the equipment manufacturers to deliver solutions that maximize the value and performance of EV charging infrastructure. Software offerings enable features such as remote monitoring, payment processing, scheduling, and energy analytics, empowering us to manage our charging networks efficiently and effectively. Wescan provides comprehensive training and support to ensure that clients can leverage the full capabilities of their chosen software, enabling seamless integration and operation of our EV charging systems.

Once installation and commissioning is complete, comprehensive training sessions are conducted to educate Tribal EV and end-users on system operation, maintenance, and safety protocols empowering them to maximize the benefits of the new EV charging infrastructure.

Preventive maintenance is a crucial aspect to ensure the long-term reliability and performance of EV charging systems. Through customized PM programs, they prioritize proactive measures to keep our equipment running smoothly. Wescan’s preventive maintenance program is tailored to the unique requirements of each installation and are designed to identify and address potential issues before they escalate into costly problems. Their skilled technicians conduct regular inspections and diagnostic tests to assess the condition of charging equipment, electrical components, and software systems. Any signs of wear, damage, or malfunction are promptly addressed through routine servicing, calibration, or replacement of parts as necessary. Through their preventive maintenance services, they help minimize downtime, extend the lifespan of their EV charging infrastructure, and maximize return on investment.

Wescan will facilitate the warranty process with diligence and efficiency. Their experienced team is well-versed in the terms and conditions of warranties provided by equipment manufacturers, and they guide us through the claims process from start to finish. Upon detection of any issues covered by warranty, they promptly document the problem and gather the necessary information required for claim submission. Wescan then liaise directly with the manufacturer or supplier on behalf of Tribal EV, advocating for timely resolution and minimal disruption to operations. Throughout the warranty claim process, they maintain transparent communication with Tribal EV, providing regular updates on the status of our claims and ensuring our concerns are addressed promptly and satisfactorily. Wescan’s goal is to streamline the warranty claim process, alleviate the burden on their clients, and uphold our commitment to delivering exceptional service and support for our EV charging equipment.

Wescan prioritizes responsive and efficient handling of service calls. Our dedicated team of technicians is available 24/7 to promptly address any issues or concerns that may arise with EV charging systems. Upon receiving a service call, we deploy our skilled technicians equipped with the necessary tools and expertise to diagnose and resolve the problem on-site. We understand the critical importance of minimizing downtime for our clients, so we prioritize rapid response times and efficient problem-solving to ensure that charging systems are back up and running as quickly as possible. Additionally, we maintain clear communication channels throughout the service call process, providing regular updates to our clients on the status of their requests and ensuring that their concerns are addressed with professionalism and care.